What Personal Information is collected?
The Website obtains the information you provide when you access the Services. When you use the Services, we may collect, use, store or transfer some or all of the following Personal Information:
- Your first name, last name, title, date of birth, and other identifiers that you may have provided at some time;
- Your contact information which includes data such as billing address, delivery address, email address, telephone numbers and any other data you have provided to us for the purpose of communication or the rendering of the Services to you; and
- Transaction data, which includes details about payments or communications to and from you as well as data about the Services you have subscribed for; and
How does we use your Personal Information?
Our use of your Personal Information will always have a lawful basis, being either that (i) we have a contractual obligation with you or (ii) because you have consented to the our use of your Personal Information or (iii) for our legitimate interests or (iv) we have a legal obligation to divulge your Personal Information. More specifically, we may use your Personal Information for the following purposes:
(i) Data we process because we has a contractual obligation with you:
When you use our Website and make use of the Services, or otherwise agree to our terms and conditions (the “Terms”), a contract is formed between you and us. In order to carry out our obligations under that contract we must process the Personal Information you provide to us. We may use your Personal Information to: verify your identity for security purposes; sell Services to you; and/or provide you with our Services. We shall continue to process your Personal Information until the contract between us ends or is terminated by either party under the Terms.
(ii) Personal Information we process with your consent:
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse the Website or ask us o provide you with more information about our Services, you provide your consent for us to process your Personal Information. Wherever possible, we aim to obtain your explicit consent to process this Personal Information. We may continue to process your Personal Information on this basis until you withdraw your consent. You may withdraw your consent at any time by sending us an email at firstname.lastname@example.org. However, if you do so, please note that you may not be able to use the Website or make use of the Services further.
(iii) Personal Information we processes for the purposes of legitimate interests:
We may process Personal Information on the basis that there is a legitimate interest (for example, for recordkeeping purposes, obtaining insurance and professional advice, etc.) either to you or to us. Where we processes your Personal Information on this basis, we shall do so after having given careful consideration to: whether the same objective could be achieved through other means; whether processing (or not processing) might cause you harm; and whether you would expect us to process your Personal information, and whether you would, consider it reasonable to do so.
(iv) Personal Information we process because we have a legal obligation:
We may have to process your Personal Information in order to comply with a statutory obligation. For example, we may be required to give Personal Information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
How data is stored?
All Personal Information is processed and stored securely in South Africa, for no longer than is necessary and used for only the purpose it was intended for when first collecting the Personal Information. By your use of the Services, you are deemed to accept and agree to the former.
How data is shared?
We may sometimes contract with third parties to supply services to you on our behalf. These may include payment processing facilities, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your Personal Information. Where any of your Personal Information is required for such a purpose, we shall take all reasonable steps to ensure that your Personal Information will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law. Personal Information will only be shared and used within the bounds of the law.
Data from third parties
We may collect or receive information that third-party service providers may provide about you when using our Services, or obtain information from other sources and combine that with information we collect through our Website and the Services.
We may disclose the information you have provided to us and information that is automatically collected:
- as required by law, such as to comply with a subpoena, or similar legal process; and/or
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
You can stop all collection of information by the Website by not accessing the Website. You can also request to opt-out via email, at email@example.com.
Use of Website by minors
We do not sell our Services for purchase by children, nor do we market to children. If you are under 18 years of age, you may use the Website and the Services only with the consent of a parent or guardian. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [insert email address]. We will delete such information from our files within a reasonable time.
We are concerned about safeguarding the confidentiality of your Personal Information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this Personal Information to authorised employees and contractors who need to know that information in order to operate, develop or improve our Website. Please be aware that, although we endeavor to provide reasonable security for Personal Information we process and maintain, no security system can prevent all potential security breaches. Remember to sign out of the Website and close your browser window when you have finished your work. This will ensure that others cannot access your personal information.
Retention period for personal data
Should you have any questions or concerns regarding privacy while using our Website and/or the Services, please send us a detailed message by email at firstname.lastname@example.org, and we will use our best endeavours to resolve your concerns.
Effective Date: 01 March 2020