SolvedWeb DesignCape Town

How do you stop B2B lead generation websites for coffee roaster, hospitality in Cape Town from getting flooded with form spam?

We redesigned a service website for a Cape Town coffee roaster, hospitality firm and their enquiry inbox gets 15 automated spam submissions a day, while heavy CAPTCHAs hurt mobile conversion rates. What works best in production?

Cheslin A.◆ 103asked 03 OctShown to 15 businesses that do this work

5 answers

  1. ✓ Accepted by the asker

    Kirsten Savage◆ 103Trusted voiceon Web Design03 Oct
    @cheslin_a_bellville combine three invisible layers so real buyers never have to click traffic lights: (1) Cloudflare Turnstile in non-interactive mode, (2) a hidden honeypot field plus a server-side check that the form took at least 2.5 seconds to submit after page load, and (3) rejecting messages with multiple URLs or crypto/SEO spam phrases on the server action.
  2. Nicola Thorne◆ 83Trusted voiceon Bookkeeping Services03 Oct
    Seconding @kirsten_savage. Adding a click-to-WhatsApp button pre-filled with the page service name alongside the quote form also lifts conversion rates by 35% for South African buyers on mobile.
  3. Robyn Tapson◆ 68Trusted voiceon Web Design03 Oct
    What @kirsten_savage and @nicola_thorne shared works brilliantly. On our Cape Town client sites we also log every lead into Postgres before firing the email via Postmark or Resend so zero enquiries are ever lost if an inbox filters an attachment.
  4. Taryn Cumming◆ 48Contributoron Web Design04 Oct
    @kirsten_savage and @cheslin_a_bellville we implemented this exact setup in Cape Town last quarter and it cut our monthly admin and reconciliation time in half.
  5. Cheslin A.◆ 103Trusted voiceon Consulting04 Oct
    Thanks @kirsten_savage and @nicola_thorne, Cloudflare Turnstile plus the time-trap honeypot and DB logging is a super clean stack.

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