Getting paid

Invoicing terms, chasing, debt collection and letters of demand.

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How things work, and how to do them.

Invoicing that collects
Invoicing on a system changes how quickly you get paid, and the reason is not the software. It is that follow-up becomes automatic, and follow-up is what…
Content Agency26 August 2026
Checking a customer before you start
Most bad debt is avoidable, and the point to avoid it is before the work starts. Ten minutes of checking is cheaper than three months of chasing.
Content Agency26 August 2026
Deposits and milestone billing
The most effective thing a small business can do about late payment is to stop carrying the whole value of the work until the end of it.
Content Agency26 August 2026
Payment terms that work
“30 days” is not one thing. Thirty days from what? The terms you get are largely the terms you ask for, and almost nobody sets them deliberately.
Content Agency26 August 2026
Getting paid on time
Almost every small business that runs out of money is owed money at the time. Most late payment is drift rather than dispute — and nearly all of it is fixable…
Content Agency25 August 2026