Wendy’s Win | Fingerprint fiasco: Standard Bank apologises after biometric standoff with client

News24 Business17 October 2026 at 05:01

When Thomas Johnson, a Standard Bank client for 30 years, told Wendy Knowler that for two months the bank had been telling him his thumbprints couldn’t be verified against Home Affairs records, and handed him a letter saying it couldn’t do any transactions on his profile until Home Affairs sorted…
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