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South African online shoppers are not settling on one preferred way to pay. Even the most popular payment method, instant EFT or automated bank transfer, is favoured by just 16.4% of consumers. For retailers, that should be a clear signal: the checkout experience needs to offer flexibility, not…
Brics+ countries should press ahead with a joint cross-border payments mechanism to reduce reliance on the US dollar, but a shared currency would face major economic and institutional obstacles, a think tank report said on Friday, 30 October 2026.
Payment failures can cost retailers more than a single sale. They can also undermine customer confidence, particularly when shoppers encounter different experiences across payment methods, platforms or markets.
Artificial intelligence (AI) is already changing retail and payments, but not necessarily where businesses expect it to. While AI-powered shopping agents are beginning to reshape the customer journey, machine learning has been helping payment providers detect fraud for decades.