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First National Bank (FNB) has been fined R1m by the Information Regulator after an assessment found shortcomings in its handling of repeated security incidents and its safeguards against unauthorised access to personal information on its digital home loan application platform.
In a matter of weeks, AI home loan capture has moved from promise to live product. Luna Switch founder Janice Naidoo explains why the bigger question is who owns the client, and issues a challenge to bond originators.
Lower interest rates have boosted home-buying activity, with the BetterBond Home Loan Index up 21.8% since the low point in the fourth quarter of 2023.