@paulo_dasilva_za For a 3CE upgrade on the CIDB portal, make sure your package has all four matching documents for your largest completed civil contract: (1) the formal appointment/award letter, (2) the signed payment certificates showing the final contract value, (3) the Certificate of Completion signed by the client/principal agent, and (4) stamped bank statements showing the exact contract payments landing in your business account. CIDB cross-checks the bank deposits against the payment certificates now to weed out fabricated completion letters.