Terms and conditions of sale

1. Quotes and orders

Quotes are valid for [__] days. An order is accepted when we confirm it in writing [and receive the deposit].

2. Prices and payment

Prices are in rand and [include/exclude] VAT. Payment is due [on order / within __ days of invoice].

3. Delivery

We deliver to the address given, within the time agreed. Risk passes to you on delivery.

4. Returns and warranties

Goods that are defective or not as described may be returned within six months for repair, replacement or a refund, as consumer law provides. [Your additional returns policy.]

5. Cancellation

[Your cancellation terms — reasonable, and stated before the customer buys.]

6. Privacy

We handle personal information as set out in our privacy notice.

7. Disputes

Contact us first at [contact]; we will try to resolve any complaint within [__] working days.